Contact Us

1300 720 106


1/35 Old Pacific Hwy
Yatala Qld 4207

Online Enquiry

* Required fields

As an Australian consumer, you have a legal right to return items purchased from a business and to receive a repair, replacement or refund if the items:

  • Are faulty or develop a fault within a reasonable period of time after purchase
  • Aren't fit for purpose (i.e. they don't do what the seller said they would do)
  • Don't match the seller's description or sample
  • Are of unacceptable quality; or
  • Fail to meet other mandatory consumer guarantees under the Australian Consumer Law.

You may be required to return the goods and to provide proof of purchase. Remember, your rights to a return, replacement or refund for faulty or non-compliant goods are in addition to any other rights under the seller's return policy or any warranty that comes with the goods.

Consumer guarantees don't apply if you:

  • Simply changed your mind, found the product cheaper elsewhere, or decided you don't like or need the product
  • Misused a product and have caused or contributed to the failure of the goods, for example, by damaging or misusing the goods.

Note: This information is general in nature and is not intended to constitute legal advice. Please visit the ACCC website for more information about consumer guarantees and your rights.


Change of mind returns may be accepted at our discretion and we will happily refund the purchase price less freight and associated charges to be determined based on payment method. Please contact us to discuss.